Yuyao Meking Photographic Equipment Co., Ltd.

FAQ

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  • What is the minimum order quantity?

    The minimum order quantity varies depending on the product.

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  • What is your delivery time?

    For domestic customers, we have existing inventory for immediate shipping. If not in stock, it takes two weeks to arrange. For international customers, it takes three weeks to a month.

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  • How do you ensure product quality?

    We ensure product quality through high-quality raw materials, stable technical workers, multiple inspection processes, and a final quality check before packaging and shipping.

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  • Are you a factory or a trading company?

    We are a factory.

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  • Where is your factory located?

    Our factory is located in Simei, Yuyao, Ningbo, Zhejiang, China

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  • Do you support OEM and ODM?

    Yes, we support both OEM and ODM.

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  • Why should we choose you?

    We offer high-quality products that are recognized as top-tier lighting accessory brands domestically and internationally, with guaranteed after-sales service.

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  • What is the warranty period for your products?

    Our products come with a three-year warranty, lifetime maintenance advice, and free provision of small parts.

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  • Can your packaging ensure product safety?

    For international shipments, ordering in full sets can ensure packaging integrity. We can also palletize if needed, and we will assist if there are any issues.

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  • What information do I need to provide to get an accurate quote?

    We need your company name, target customer group, the products required, and the approximate order quantity.

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  • How can I get updates on my product without visiting your company?

    We have established a dedicated customer group that includes engineers and sales staff to follow up on product sampling and shipping processes.

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  • How do I solve the problem if I don't receive the items?

    If you receive fewer items than expected, first check other packages for any assembled goods. If not found, we will arrange for a reshipment.

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